Office Job - Sales and Admintrator

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We are a food distribution company located at Regency Park dealing with local restaurants, cafes, takeaway shops, and grocery shops. We urgently seeking for experienced Sales Admin staff to work with our team.

Duties will include:

Answering phone calls and assisting customers with their orders。

Process customer orders and creating invoices with accurate data entry and correct pricing.

Ensure all customers' orders are processed accordingly in time.

Dealing with customer inquiries; ensure customers have accurate product information and pricing.

Follow up on all issues relating to customers, credits, payment, complaints, and delivery discrepancy。

Assist with customers' pick up at the warehouse.

Require good communication within the office and warehouse。

Process credit card payments and follow up on outstanding payments as required.

Liaise with warehouse and office for a daily manifest run in the morning。

Report to Sales Manager for any issues relating to customers, products, and market information.

Create and maintain excellent customer relationships。

Skills required for this role are:

Able to speak and understand English, Mandarin, and Cantonese。

Previous office administration experience preferable in Foodservice industry。

Relevant experience in customer service, administration, and logistics/warehouse。

Excellent team player, telephone manner, communication, and organizational skills。

Strong organizational skills and the ability to perform duties with tight deadlines under minimal supervision。

Demonstrate commitment to customer services。

Ability to work in a fast, busy,detail-oriented environment and work under pressure。

Show initiative, keenness to learn, and a positive attitude。

Kindly email your resume to [email protected] thank you.