international management ethics and values
DeGeorge, RT 2010, Business Ethics, 7th Edition, Prentice Hall, Boston
managing services and sustainability
Fitzsimmons, JA & Fitzsimmons, MJ 2011, Service Management: Operations, Strategy, Information Technology, 7th edn, McGraw-Hill
organisational behaviour
Kreitner, R & Kinicki, A 2013, Organisational Behaviour , 10th edn, McGraw-Hill Higher Education, New York
principles of logistics and supply chain management
Murphy, Jr, PR, & Wood, DF 2012, Principles of Logistics and Supply Chain Management (BUSS2054), Custom Edition, Pearson Prentice Hall, NJ, USA